User Agreement
Last update 01.10.2024
1. GENERAL PROVISIONS
1.1 This User Agreement (the ‘Agreement’) applies to the Website located at http://_________ and all related websites linked to it.
1.2 The website located at http://________ is the property of Nikolay Mikhailovich Grigoriak (hereinafter referred to as the ‘Owner’).
1.3 This Agreement regulates the operation of this Website (hereinafter referred to as the ‘Website’), specifies the terms of use of materials and services on the Website, and governs the relations between the Website Administration and the User.
1.4 The Website Administration reserves the right to change, add or delete clauses of this Agreement at any time without notice to the User.
1.5. Continued use of the Website implies that the User confirms that they have read, understood, and accepted the terms of this Agreement, including any changes made to it.
1.6 The User is responsible for reviewing this Agreement regularly to check for any updates or amendments.
1.7 Any conclusive actions taken by the User to access or use the Website constitute unconditional acceptance of this Agreement. By accepting this Agreement, the User agrees to the terms and conditions as if they had signed a physical document.
1.8 The Website is introductory and does not provide recommendations regarding the treatment, use of medicines, and/or medical equipment. Such issues must be resolved through appropriate examination and consultation with qualified professionals.
2. DEFINITIONS OF TERMS
2.1 For this Agreement, the following terms shall have the meaning defined below:
2.1.1. Website: The online resource located at the network address _________________, which consists of graphical and informational materials, as well as computer programs and databases, accessible through the Internet;
2.1.2. Site User (User): Any individual accessing and using the Website _____________, via the Internet;
2.1.3 Site Content (hereinafter referred to as ‘Content’): Content refers to protected results of intellectual activity, including but not limited to texts of literary works, their titles, slogans, advertising slogans, prefaces, summaries, articles, illustrations, graphic, text, photographs, videos video excerpts, and derivative or composite works, user interfaces, visual interfaces, trademarks, logos, databases, as well as the design, structure, layout, coordination, and overall style of the Content;
2.1.4 Information, Information Materials — any data, messages, or other content, regardless of its form of presentation (text, graphic, audio, video, etc.) made available on the Site;
2.1.5 Use of the Site — the act of accessing or interacting with the information posted on the Site through visual or auditory means;
2.1.6 Use of the Information Posted on the Site — includes reproduction (such as copying), distribution by any means (transfer to an indefinite number of persons through oral or written disclosure, posting on other websites or social networks, public display, broadcasting, cablecasting, etc.), translation, processing, communication to the public and different methods of use as stipulated by the applicable laws of ____________________________;
2.1.7 Right Holder — an individual or legal entity holding the authorship and/or exclusive rights to the intellectual property used on the Website;
2.1.8. Website Administration — authorised representatives acting on behalf of _________________________________;
2.1.8. Patient — a person receiving medical care, undergoing medical observation and/or treatment for any pathological condition or aesthetic disorder, or using medical services, regardless of whether they have a diagnosed disease.
3. SUBJECT OF THE AGREEMENT
3.1 This Agreement aims to provide the User with access to information on medical services available on the Site.
3.1.1 The User is granted access to the following services (hereinafter referred to as ‘Services’):
- Free access to electronic content, including the option to download the Memo and the List of Tests and Examinations before surgery and to view other content;
- Access to search and navigation tools on the Website;
- The opportunity to subscribe to updates such as news and articles from the Blog;
- Free access to information about medical services and details about plastic surgeon Grigoriak N.M.;
- Other Services made available through the Website’s pages.
3.1.2 This Agreement applies to all currently available Services (functional at the time of reading) on the Site, as well as any modifications or new Services) added in the future.
3.2 This Agreement establishes the conditions and procedures for Users to access and utilise information, news, and other materials on the Site. It also outlines the rules for using such information and the interaction protocols between Users and the Site Administration.
3.3 Access to the Site is provided free of charge.
3.4 This Agreement does not constitute a public offer. By accessing the Site, the User is deemed to have accepted this Agreement.
3.5 Any materials posted on the Site are considered intellectual property objects, including copyright and neighbouring rights. The rights of the Site Owner to these materials are protected under intellectual property laws.
3.6 The use of materials on the Website is permitted only with the explicit authorisation of the relevant Right Holders or in compliance with the terms set by such Right Holders. Nothing in these Rules grants third parties the rights to use materials belonging to the Right Holders unless expressly stated on the specific material or its accompanying content.
4. USE OF THE SITE AND INFORMATION POSTED ON THE SITE. COPYING OF INFORMATION
4.1 The Site Administration reserves the right to modify the list of services and pages offered at any time and without prior notice to the User. This includes changes to the pricing of Services provided or facilitated through the Site.
4.2 Exclusive ownership rights to the results of intellectual activity, including downloadable files and all elements of the Site _____________, are held solely by the Owner of the Site. The content of the Website may not be copied, edited, published, reproduced, transmitted, or distributed in any form – including via the global Internet network or other forms of electronic, printed, or material distribution — without prior written consent from the Website Owner.
4.3 The Owner's rights to the Website and its content are protected by copyright, trademark laws, and other intellectual property regulations, as well as laws against unfair competition.
4.4 The Administration of the Website http://_________ reserves the right to publish on the Site User-submitted content, including appeals, questions, feedback, and before/after results. The Administration may also remove such content at its sole discretion. Additionally, the Administration is entitled to delete unauthorised advertisements or any other content that fails to comply with the applicable laws of _____________________________________, without prior notice to the Users.
5. RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1 Users must avoid any actions that could compromise the confidentiality of information protected under the laws of ________________________ .
5.2 Users must not use the Site’s services for the following purposes:
5.2.1. Posting illegal content which infringes the rights of third parties or promotes violence, cruelty, hatred, or discrimination based on race, nationality, gender, religion, or social background. This includes content that insults individuals, organisations, or authorities;
5.2.2. Encouraging unlawful activities or assisting others in actions aimed at violating applicable restrictions or prohibitions in ________________________;
5.2.3. Violating the rights of minors or causing harm to them in any form;
5.2.4. Infringement on the rights of minorities;
5.2.5. Misrepresenting oneself as another person or representative of an organisation or community without appropriate authorisation;
5.2.6. Making inappropriate comparisons of medical services, practitioners, or equipment and fostering negative opinions about individuals based on their (non-) use of certain medical services. 5.3 The User is prohibited from:
5.3.1 Employing devices, programs, procedures, algorithms, or methods — whether automated or manual — to access, acquire, copy, or monitor Site content;
5.3.2 Interfering with the proper functioning of the Site;
5.3.3 Bypassing the Site’s navigation structure to obtain or attempt to obtain information, documents or materials not explicitly provided through the Site’s services;
5.3.4. Accessing unauthorised functions of the Site, systems, networks connected to the Site, or any services offered on the Site;
5.3.5. Compromising the security systems of the Site or any connected networks;
5.3.6. Attempting to trace or retrieve personal information about any other User of the Site without their consent;
5.3.7. Using the Site or its Content for purposes prohibited under the laws of _______________________, or engaging in activities that infringe the rights of the Site Administration or other individuals.
6. LIABILITY
6.1 The Site Administration is not responsible for ensuring the proper functioning of the Site if the User lacks the necessary technical means for accessing and using it. Furthermore, the Administration bears no obligation to provide Users with such technical means.
6.2 The information provided on the Site is intended solely to inform Users about potential medical procedures and services. It does not constitute medical advice, treatment recommendations, or medication or medical equipment endorsements.
6.3 By using the information available on the Site, the User acknowledges and accepts that the Site Administration and Owner are not liable for any decision the User makes based on such information, particularly when interpreted as treatment recommendations for specific medical conditions or issues.
6.4 Users are solely responsible for any negative consequences, including health-related harm, resulting from self-treatment based on a misinterpretation or misuse of information presented on the Site.
6.5 The Site may contain hyperlinks to third-party websites or online resources. The Site Administration and Owner are not responsible for the content of these third-party resources or any consequences arising from using such external materials.
6.6 Site Administration reserves the right to terminate or restrict access to the Site without prior notice due to technical issues, failures, or the discontinuation of the Site.
7. VIOLATION OF THE TERMS OF THE USER AGREEMENT
7.1 The Site Administration reserves the right to disclose any information about a User if such disclosure is deemed necessary to investigate complaints, address potential misuse of the Site, or identify a User who may infringe upon the Site Administration's or other Users' rights.
7.2 The Site Administration may disclose any User information it deems necessary to comply with applicable laws and court orders or enforce this Agreement's terms. Disclosure may also be carried out to protect the rights and safety of the Site Administration, the Owner, or other Users.
8. DISPUTE RESOLUTION
8.1. In the event of disputes or disagreements related to this Agreement, the parties must first attempt to resolve the matter amicably by submitting a written claim (proposing a voluntary settlement).
8.2 The claim recipient must respond in writing within 30 calendar days of receiving the claim, detailing the outcome of its review.
8.3 If the dispute cannot be resolved through voluntary negotiation, either party may pursue legal action following the governing laws of _____________________________________.
8.4 Claims relating to the terms of use of the Website must be filed within the legally specified timeframe from the date the issue arises, except for claims related to copyright protection of materials of the Website. Claims submitted outside this period will be subject to statutory limitations.
8.5 In the event of alleged or actual violation of third-party rights, including intellectual property disputes, the following process applies:
- The Claimant must notify the Site Administration by submitting a written claim to support@grigoriak.com. The claim should include the claimant's name, contact information about the claim, and contact details for communication. The text of the claim must contain a description of the issue and the specific intellectual property rights allegedly infringed, supporting documentation verifying ownership or authorisation for the intellectual property in question and the URL(s) of the offending Site page(s) and a detailed description of the alleged infringement.
- The Site Administration will review properly submitted claims within 10 working days from receipt and respond via e-mail. The Administration may request additional documentation or evidence as needed. If the claim is validated, the Site Administration will take all reasonable measures to address the issue, cease the infringement, and resolve the matter.
9. FURTHER RELATIONSHIP
9.1 Users may submit questions or feedback to the Site Administration by e-mailing support@grigoriak.com. The message should include the User’s full name, a clear and concise description of the inquiry or feedback, and contact information for follow-up communication.
9.2 The Site Administration will respond to inquiries within 3 (three) business days of receiving them.
9.3 The Site Administration reserves the right to refrain from responding to anonymous or incomplete inquiries, inquiries unrelated to the Site’s purpose or scope, inquiries beyond the competence of the Site’s authors or Administrations, and inquiries where the answers are already provided on the Site.
10. REVIEWS
10.1. User feedback sent to support@grigoriak.com or other means is considered a gratuitous transfer of rights to the Site Administration. This includes granting the Administration the right to freely use the feedback and provide access to these reviews to third parties within the Site and social networks of plastic surgeon Grigoriak N.M. The Site Administration reserves the right to use feedback (photo and video materials) at its discretion. It may publish them on other platforms such as magazines, newspapers, catalogues, websites, and other media.
10.2 Users acting voluntarily and with full understanding accept that they are disclosing medical confidentiality and details of their surgery/consultation to an unlimited number of individuals. User feedback posted on the Site is not considered confidential information and can be used without territorial or time restrictions.
11. COOKIE AND reCAPTCHA FILES
11.1 Cookies are small files the Site sends and are stored on Users' devices. These files help the Site recognise visitors and track their interactions for future use, such as setting language preferences. Cookies are a standard feature on most websites and are defined in detail in RFC 6265.
11.2 The Site Administration uses cookies to optimise the Site and improve user experience by analysing interaction using third-party solutions. Google Inc. (Google Analytics) and Yandex LLC (Yandex Metrica tool) tools are employed for this analysis. Users can learn more about these solutions, privacy policies and terms of use on their respective websites: privacy and terms of Google Analytics Privacy and Yandex Metrica Privacy. Users may refuse third-party cookies using Google Analytics and Yandex Metrica plugins.
11.3 This website is protected by reCAPTCHA, and Google's Privacy Policy and Terms of Service apply.
12. COST OF SERVICES (PRICE LIST)
12.1 The clinical picture, proposed treatment plan, surgery volume, and complexity determine the list and cost of medical services. The price list published on the Website is indicative and introductory in nature. After consultation, the Patient will receive detailed information regarding the exact cost of planned medical services. The price is valid for three months.
12.2 In cases where the scope and/or stages of treatment are adjusted, resulting in a change in cost or service terms due to changes in service volume, the cost of services may be adjusted upwards and downwards.
12.3 The User is informed that the Website Administration reserves the right to change the Price List without prior notice to the User.
12.4 To book a surgical intervention, the Patient must make an advance payment of 5,000 AED. In the event of cancellation at the Patient's initiative or fault, the prepayment is non-refundable.
12. OTHER PROVISIONS
12.1 By subscribing to Blog updates, the User agrees to receive any information published by the Website.
12.2 The Administration retains the right to modify the Site's design, content, sections, and other elements without prior notice to the User.
12.3 The Administration ensures the Site’s functionality and commits to promptly restoring its operability in case of technical failures or interruptions.
12.4 The Site User must respect the property and non-property rights of authors and other right holders when using the Site. Users must avoid actions that could breach confidentiality or violate the legislation of _____________________________________ concerning information about individuals or legal entities.
12.5 By sending requests and messages, subscribing to news or engaging with other Site forms, the User agrees to the terms of the Privacy Policy and consents to processing Personal Data by the Site Administration. If the User does not accept these terms, they are responsible for immediately ceasing the use of the Site and its services.
12.6 The Site's Owner reserves the right to transfer full management of the Site to another company/clinic unilaterally without prior notice to the Administration or Users.
13. FINAL PROVISIONS
13.1 This User Agreement, in accordance with the legislation of _____________________________________, is considered a contract of adhesion and is deemed concluded for an indefinite period from the moment of the User's actual use of the Site services and information.
13.2 The User acknowledges having read and unconditionally accepted all clauses of this User Agreement.
10.3 Nothing in the User Agreement should be interpreted as establishing agency, partnership, joint activity, or other relations not explicitly provided for in the User Agreement.
13.4 The Site Administration may unilaterally change the terms of this User Agreement at any time, except for clause 12.6. Unless otherwise specified, changes come into effect upon posting a new version on the Site. If the User does not agree with the changes, they must refrain from using the Website and its services without making claims to the Site Administration.
13.5 If any provision of this Agreement becomes invalid due to changes in the legislation of _____________________________________ or judicial decisions, the remaining provisions of the Agreement remain in effect.
13.6 The Site Administration does not accept counter-proposals from Users regarding changes to this User Agreement.
13.7. Information materials for which third-party rights apply are placed on the Site either with the permission of the Right Holder or in cases where such use is not expressly prohibited, in accordance with the legislation of _____________________________________, for informational purposes, with proper credit given to the author and source.
